Privacy Policy

Effective Date: April 25, 2026 | Last Updated: April 25, 2026

1. Introduction

RELENTLESS CLOTHING AND APPAREL LLC (“we”, “us”, “our”) operates RELENTLESS CLOTHING AND APPAREL LLC at https://relentlessclothingapparel.us. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit or make a purchase from our website. We are committed to protecting your personal data and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regard to your personal information, please contact us at help@relentlessclothingapparel.us.

2. Information We Collect

We collect various types of information to provide and improve our services to you.

a) Personal Information (provided directly): When you make a purchase or register an account, you directly provide us with personal information, including:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address

b) Payment Information: When you make a purchase, payment details such as credit card numbers or bank account information are processed directly by our third-party payment processors, Stripe and PayPal. We do NOT store your full credit card numbers, CVV codes, or any sensitive payment card data on our servers.

c) Automatically Collected Information: When you visit our website, certain information is automatically collected from your device, including:

  • Your Internet Protocol (IP) address
  • Browser type and version
  • Operating system
  • Device information (e.g., device ID, manufacturer, model)
  • Referring URLs (the website you came from)
  • Pages you visit on our site
  • The time and date of your visit
  • The duration of your session

d) Transaction Data: Details related to your purchases on our website, including:

  • Order history
  • Amounts paid
  • Products purchased

e) Cookies & Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. For detailed information about the cookies we use and your choices regarding cookies, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  1. To process and fulfill your orders, including order confirmation and shipment.
  2. To send you order confirmation and shipping notification emails.
  3. To process your payments securely through our trusted payment processors, Stripe and PayPal.
  4. To provide effective customer support, respond to your inquiries, and handle returns or exchanges.
  5. To prevent fraudulent transactions, monitor for suspicious activity, and ensure the security of our website and services.
  6. To improve and optimize our website, products, and user experience.
  7. To comply with legal obligations, enforce our terms and conditions, and protect our rights.
  8. To send you marketing emails and promotional offers, but only if you have explicitly opted-in to receive them. You can unsubscribe from these communications at any time using the link provided in the email.
  9. To analyze website performance and user behavior for internal reporting and business development.

4. How We Share Your Information

We share your information with third parties only in the ways that are described in this Privacy Policy.

  • Stripe and PayPal: For secure payment processing, fraud prevention, and compliance with financial regulations.
  • USPS, UPS, and FedEx: To facilitate the shipping and delivery of your orders. We provide them with necessary shipping information such as your name, address, and contact details.
  • Legal authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

We do NOT sell, rent, or trade your personal information to any third party.

5. Important Stripe Disclosure

Our website utilizes Stripe for payment processing. When you use Stripe to make a purchase, Stripe may collect information about your device (such as IP address, browser language, and operating system), your browsing behavior (including pages visited, links clicked, and mouse movements), and any form data you enter during the checkout process – even if you do not complete the transaction. This data is collected and used by Stripe primarily for fraud prevention and security purposes, to protect both you and us from fraudulent activities. For a comprehensive understanding of Stripe’s privacy practices, please review Stripe’s Privacy Policy.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information.

  • SSL/TLS Encryption: All data transmitted to and from our website is protected by Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption technology.
  • PCI-DSS Compliance: Our payment processing partners, Stripe and PayPal, are Payment Card Industry Data Security Standard (PCI-DSS) compliant. We never store raw credit card data on our servers.
  • Restricted Access: Access to your personal data is restricted to authorized personnel only, who are required to keep the information confidential.
  • Security Audits: We conduct regular security audits and monitoring to identify and address potential vulnerabilities.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Order and Transaction Records: We retain order and transaction records for a period of seven (7) years to comply with legal, tax, and accounting requirements.
  • Account Data: If you create an account with us, we retain your account data while your account is active. If you wish to delete your account, please contact us, and we will process your verified request.
  • Marketing Preferences: We retain your marketing preferences until you choose to unsubscribe from our communications.

8. Your Rights

You have certain rights regarding your personal information, subject to applicable law.

All users:

  • Access, Correct, or Delete: You have the right to request access to, correction of, or deletion of your personal data that we hold.
  • Opt-out of Marketing: You can opt out of receiving marketing emails from us at any time by following the unsubscribe link provided in every marketing email.
  • Data Copy: You have the right to request a copy of the personal data we hold about you.

California Residents (CCPA/CPRA): If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

  • Right to Know: You have the right to know what personal information is collected about you, how it is used, and whether it is sold or shared.
  • Right to Delete: You have the right to request the deletion of your personal information collected by us, subject to certain exceptions.
  • Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the sale or sharing of your personal information.
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA/CPRA rights.
  • To exercise any of these rights, please contact us at help@relentlessclothingapparel.us.
  • Note regarding Stripe: As mentioned in Section 5, Stripe may collect device and activity data for fraud prevention. While we do not sell your data, Stripe’s practices might, in some interpretations, constitute ‘selling’ or ‘sharing’ under CCPA, particularly if they share this data with advertising partners. If you are a California resident and wish to opt out of such potential sharing, please contact us.

9. Children’s Privacy

RELENTLESS CLOTHING AND APPAREL LLC is not directed to children under the age of 13. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently received personal data from a child under 13, we will delete such information from our records.

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Our primary processing location is the United States. However, your data may be processed in other countries via our payment processor Stripe (Stripe, LLC, USA) and our shipping carriers (USPS, UPS, FedEx). By using our website, you consent to this transfer of information.

11. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the website after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: Email: help@relentlessclothingapparel.us Mailing Address: RELENTLESS CLOTHING AND APPAREL LLC, 180 E Dania Beach Blvd #312, Dania Beach, FL, 33004, US